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9th Annual EMS Night at the Mountain

On Thursday, May 24, 2018, MedStar hosted it’s 9th annual “EMS Night at the Mountain” event at Wachusett Mountain in Princeton MA. This is an event dedicated to celebrating EMS workers and their families for their hard work. The event is focused around fun and entertainment, so it’s a great evening for everyone involved!

This year’s event was a huge success, with over 40 lifesaver awards and 6 field delivery awards given out to recipients. Each year we seek to increase the size of the event to honor our emergency service workers for the hard work and dedication they show in the field. These awards cannot truly express our gratitude to them for everything they do, but it’s a small way in which we strive to give back to them.

Every year our Director of Support Services, Joe D’Arcangelo, strives to make the event bigger and feature more ways to appreciate our employees. Our goal each year is to not only outdo ourselves on awards given but to provide an evening of fun and relaxation for our fellow EMS workers and their families.

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MedStar: Then vs Now

picture of an ambulanceWhen MedStar began it had one goal: provide the best quality care for our patients. That goal has never diminished or been put aside, no matter what. As advances in medical care and technology continue, that mission becomes not only easier, but safer. Current modern medicine has revolutionized the way we use our ambulances and changed MedStar for the better. We never lost sight of our goal, but we now have better tools to achieve it.

The Beginning

Emergency Medical Services began under a basic premise: transporting and caring for people in need of emergency care. That premise hasn’t changed, rather the advances in telemedicine and pre-hospital care have better prepared EMS workers for challenges they may encounter in the field. Even within the last decade, modern advances have allowed us to care for our patients like never before. Despite those advances, we had to start somewhere.

We began by focusing on providing medical services through ambulances to the surrounding communities. Our team used the best equipment we could afford at the time, and we took local and emergency calls within the area. Initially, our fleet was small and we didn’t have as many workers, so the number of calls we could respond to was limited. We knew we needed to use every tool at our disposal to grow and take care of our patients. Knowing this, we began investing in the future.

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How MedStar Gives Back to the Community

As an ambulance service, we are the helping hand in times of need. When you need us, we’re there. But as people, we want to give back to our community. We want the people we train and serve to remember us and what we do. Nicholas and Gregory Melehov run this business on an ideal: giving back. The community and its people are more than just patients, and far more than customers. They’re the lifeblood of MedStar, and the reason our workers get up every morning. In the simplest of trips that ideal lives on. It is because of the community we serve that we are able to provide medical services.

So how does MedStar give back?

Through the people we train

Our legacy and our work lives on through those we train. This is why Greg Melehov and Nick Melehov place such an emphasis on how they train their employees. If you read our blog on 5 Reasons to Work for MedStar, we emphasize the experience and knowledge our employees receive. Not only do they leave our service as better workers, but they apply that experience elsewhere.

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5 Reasons to Work for a Private Ambulance Company

It’s no secret that private ambulance companies offer a different experience to employees than their public hospital counterparts. While working for either provides different challenges and opportunities, a private ambulance company is an overall better fit for those looking for a broader experience. With that said, here are 5 reasons to work for a private ambulance company.

  1. Experience

We don’t just mean work experience. Private ambulance companies are more likely to take on fresher recruits, which means it’s easier to gain experience to become an EMS. For many medical service workers, it can be difficult to gain entry into the field. A private ambulance company provides the perfect springboard for launching into a new career, whether that be as an EMT or another discipline.

Additionally, private ambulance companies, like MedStar, provide hands-on valuable experience for new employees. They want to ensure all new recruits are properly trained and taken care of to ensure their skills are up to par.

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What makes MedStar the best

An ambulance service is only as useful as the people who run it. At MedStar, we’ve been a family owned and oriented business since our inception by Nicholas and Gregory Melehov. We’ve been living in our community for generations, and we’re committed to keeping that community safe. It’s not only our motto, but it’s how we run our business. That’s not all though. MedStar isn’t the best just because we’re family owned, but for many reasons beyond that.

Fastest Response Time

Due to our positioning in Massachusetts, we’re able to reach our clients in record time. Within the communities we serve, our facilities are placed to ensure we reach our patients as fast as possible. We worked hard to find the most suitable property to provide this kind of service, and it shows. Our response time isn’t just a claim, it is a guarantee. When you call MedStar you can be confident our team will be there as soon as possible.

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Working for a privately owned ambulance company: what’s the difference?

It’s no secret than an ambulance ride can be costly. However, what many people don’t acknowledge is the quality of care provided by private ambulance services. Private ambulance services have a financial and ethical investment in every single one of their patients. Not only do they want to provide the best care, but they’ve built their business around doing so. Working for a private service is more than a commitment to your patients, it’s a commitment to a quality of service.


Interested in working for an ambulance company? Good news. Private ambulance companies are willing to give newer and less experienced EMS workers an opportunity to work amongst professionals in a healthy environment. As it can often be difficult to achieve the qualifications necessary to work as paramedic, a private ambulance service provides an excellent opportunity to learn.

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Responding to life-threatening calls

No one ever knows when an accident will happen. 911 calls come in around the clock in response to life-threatening heart attacks, sports injuries, overdoses, falls, and motor vehicle accidents, to name just a few. As owners of a leading regional ambulance company, MedStar’s Nicholas Melehov and Gregory Melehov have made it our duty – and our heartfelt mission – to respond to any and all calls as quickly as absolutely possible.

In emergency medical services (EMS), it is considered the gold standard to respond to emergency calls within eight minutes 90 percent of the time. Even though there is no nationwide law or regulation regarding emergency medical response times, this is the standard response time every EMS organization strives for.

Here at MedStar, we’re proud of the fact that our response times are consistently well within that guideline. With ambulances strategically located at fire stations around the cities we serve, our crews are rolling within minutes of receiving a 911 call and being dispatched. In fact, in Fitchburg, our ambulance crews are on scene in under five minutes after dispatch, and typically within three minutes in Gardner.

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Emergency Non-Opioid Pain Treatment Options

The United State is in the grip of an opioid abuse crisis. Here in Massachusetts, 2000 individuals lost their lives through opioid addiction in 2016 alone, according to government statistics. To help combat this growing problem, MedStar owners Nicholas Melehov and Gregory Melehov have embraced the statewide requirement for all emergency medical service (EMS) providers to provide opiate alternatives in situations that require non-severe pain relief.

The new alternative pain protocols include the use of non-addictive pain medications such as ibuprofen, acetaminophen, and Toradol in dosages administered by emergency medical care providers who have received additional training. The benefit for our patients will be effective pain treatment without having to resort to medications that have a high potential for abuse. Of course, our advanced life support (ALS) ambulances will continue to be supplied with controlled substance pain medications for traumatic injuries such as broken bones that may require more significant pain management.

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Fleet Eyes: How Medical Transport Technology Helps Our Patients

Modern medical technology not only helps MedStar provide better emergency medical care to our patients, it helps us get them to an emergency medical facility faster and more efficiently.

When MedStar owners Nicholas Melehov and Gregory Melehov started MedStar ambulance service, a cornerstone of their mission philosophy was a commitment to providing the fastest, most efficient, and effective emergency medical care and transportation possible. A critical factor in being able to deliver on that commitment was the use of the latest digital technology including Fleet Eyes GPS navigational tools and medical transport management software.

According to Nick Melehov and Greg Melehov, Fleet Eyes enables MedStar dispatchers to better understand, manage, and utilize our state-of-the-art ambulances and highly trained emergency medical staff to reach, treat, and transport patients based on patient needs and closest ambulance availability. When an emergency call comes into our dispatch center, Fleet Eyes collects incident information and location to assist the dispatcher in determining the nearest resources and help ensure that the patient is transported to the nearest appropriate hospital or other emergency care facility.

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Winter Safety Tips

Winter is a wonderful time for holiday cheer and family celebration. We here at MedStar want to be sure you and your family are well prepared. However, it’s also a time of dangerous environmental conditions. Icy roads or heavy snowfall can spell disaster in many areas. With that in mind, here are some tips for staying safe this winter.

Drain your pipes

Poor insulation on water pipes comes with an increasingly high risk of bursting as water freezes, whether they’re indoor or outdoor. Always take care of your pipes to prevent freezing. For outdoor pipes, try to drain as much water as possible from hoses, pools, etc. For indoor pipes, add extra insulation around the pipe. Finally, keep water running overnight. A small drip is fine, any running water helps prevent freezing.

For more information, check out Red Cross’s guide on freezing pipes.

Prepare your vehicle

Heavy snow means dangerous conditions on the road. Prepare a winter supply box in case you get stranded or are stuck on the road. Keep some emergency supplies as well as non-perishable food. Check the antifreeze and engine coolant in your car, as they’ll prevent the engine from freezing. Finally, check your tire pressure. Tires tend to drop a few psi over winter, and may need to be topped off to prevent a flat or difficulty driving. If you live in a heavy snow area, considering purchasing snow treads to prevent your car sliding off the road.

For more winter driving and car safety tips, check out AAA’s winter driving guide.

Prepare for power outages

While not common, it is possible for phone or power lines to be downed during winter, resulting in a loss of power to neighborhoods. If your home loses power, make sure you have portable chargers in case you need to make an emergency call. Insulate all doors and windows with blankets to try to keep as much heat in the house as possible. Keeping a stock of non-perishable food as well as batteries and medical supplies is highly recommended. If you live in an area where heavy snowfall is possible, make sure to be prepared to be snowed in.

For more safety tips, check out Tufts University’s power outage tips.

Watch for ice hazards

One of the worst parts of winter is black ice. Black ice is deadly on roads, but it’s just as deadly to those on foot. If you’re planning to walk outside during icy weather, make sure you have proper footwear. You don’t need to go as far as getting ice climbing gear, but proper boots with a good tread will help significantly. Watch for glossy and shiny pavement, as that’s more than likely black ice. Whether you’re driving or walking, keep a sharp lookout. It’s better to take it slow than risk injury.

For more tips on ice hazards and black ice during winter, check out The Sun’s black ice driving tips.

Cleaning up after a snowfall

Ensuring your home is safe after a heavy snowfall is extremely important. Ice and snow can build up on trees or your roof and cause serious damage. Make sure your roof is cleaned of ice and debris, lest your roof start leaking or collapse. Grab your snow shovel and clear out the driveway and sidewalk, and don’t forget to salt and check for ice. Check for moisture and leaks around the house. A small drip could be indicative of mold or moisture in the walls. After your house has been successfully cleared of all water and hazards, make sure to check the exterior for any damage. Finally, take a look at the trees around your house and see if any need to be cleared of ice and snow before they fall on you or your house.

For a breakdown of how to clean your roof of ice and snow, check out Ice Dam Guys guide.

Those are a few safety tips to keep in mind this winter with the cold months upon us. Remember, always stay warm and dry, and prepare based on conditions usually seen in your area.


MedStar Ambulance
Worcester, MA

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Leominster, MA



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