You would expect every medical transportation and ambulance service company to claim outstanding patient care – after all, who would want to claim that their emergency care services are just okay? Although it’s one thing to stake a claim at being the best ambulance service, it’s quite another to back it up with performance.
MedStar consistently goes above and beyond to ensure the highest level of care is provided to each and every patient. For over ten years, our mission has been defined by one, simple statement: every patient deserves to be treated as if they were a member of our family.
To make sure that we hold ourselves to the high standards we claim, our quality assurance department performs a review on every patient care encounter to ensure the highest level of service and strict adherence to statewide treatment guidelines. Our ongoing education programs provide comprehensive in-house training to our employees, encompassing a wide range of topics that include the latest information from medical journal studies and improvements in patient care.
Our drive for constant improvement doesn’t stop there. MedStar works in conjunction with our affiliate hospitals to provide our staff opportunities to attend classes taught by renowned physicians with subjects ranging from toxicology and hospital rounds, to industry equipment experts presenting at our paramedic round table discussions. MedStar strives to provide the best of care by training our staff to become the most knowledgeable and compassionate patient care advocates in the industry.
The result is a team of emergency medical care professionals that are the envy of other ambulance services – exceptionally dedicated individuals focused on delivering consistent, outstanding care to patients, empathy for their loved ones, and unwavering support to the communities we serve.
While we hope that you never have to experience our exceptional service firsthand, we stand ready to show you how your care always comes first.